Support
Product Warranty, Maintenance, and Use Rights
Access the details on warranty, maintenance, and available EMC Support Options for your products.
EMC Support Options
- Premium Support Option
- Enhanced Support Option
- Basic Support Option
- Remote 90 Day Startup Service
- Limited Support Option
Personalized Support Options
- Designated Support Engineer—Onsite
- Designated Support Engineer—Remote
- EMC Extended Support
- EMC Part Retention Service
- EMC Secure Select Support
- Strategic Account Manager—Onsite
- Strategic Account Manager— Remote
Other information
- EMC Select Product Warranties
- EMC Software Warranty
- EMC Software Use Rights
- Isilon Support Terms
- RSA Software Use Rights
Some warranty or maintenance services might be different in your country due to local customs or requirements. For more information or assistance with warranty coverage or maintenance contracts in your country, contact your local sales representative.
1-866-438-3622